21+ For adults only

tb999 Responsible Gaming — Safe Gaming is Our Commitment

tb999 believes gaming should always be for entertainment. Use our safe gaming tools and play in a healthy way.

Why is Responsible Gaming Important?

Online gaming is a popular form of entertainment. However, like any entertainment, it needs to be enjoyed within the right limits. tb999 always puts the mental and financial well-being of our players first.

We believe responsible gaming is not just about following rules — it is a mindset. Set a budget, limit your time, and treat gaming purely as entertainment. Never play to chase losses or with borrowed money.

At tb999 we provide various tools and support to help you keep your gaming experience in check. On this page you will learn how to use these tools and when to seek help.

Safe Environment Time Control Self-Exclusion
21+

Verify Age Requirements

tb999 is for individuals aged 21 and above only. Access to the gaming platform by minors is strictly prohibited. Age verification is mandatory at the time of registration.

Our Safe Gaming Tools

tb999 lets you control your gaming experience your way. The tools below are completely free and can be activated at any time.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. A request to increase a limit will take effect after 7 days — giving you time to reconsider the decision.

Time Limit (Time-Out)

Temporarily suspend your account for a set period — from 24 hours up to 30 days. During this time you will not be able to log in. Taking a short break is sometimes the healthiest decision.

Self-Exclusion

Use self-exclusion if you want to step away from gaming for the long term. Your account can be closed from 6 months up to permanently. Any attempt to open a new account during self-exclusion will be cancelled.

Loss Limit

Set a limit on how much you can lose within a given period. When the loss limit is reached, the session will end automatically. This is an easy way to make sure you always play within your budget.

Reality Check

Receive pop-up notifications at regular intervals reminding you how long you have been playing and how much you have won or lost. This helps you stay aware and make informed decisions.

Account History

View your complete gaming and financial history at any time. Deposit, withdrawal, and betting records are displayed transparently. Understanding your own gaming patterns is the first step toward responsible play.

Warning Signs

If you notice the following signs, review your gaming habits and seek help if needed.

  • You are betting more money than you can afford, or placing more bets to try to recover losses.
  • You are finding it hard to stop gaming or to set limits.
  • You are prioritising gaming over family, friends, or work.
  • You are lying to or hiding things from loved ones about your gaming.
  • You are taking out loans or spending your savings for gaming.
  • You feel restless or irritable when you are not gaming.
  • You are failing to meet work, study, or daily responsibilities.

Golden Rules for Healthy Gaming

Following these simple rules will keep gaming enjoyable at all times.

  • Only bet money that you can afford to lose without it affecting your daily life.
  • Set a time and money budget before you start gaming, and stick to it.
  • See gaming as entertainment, not as a source of income.
  • Avoid gaming when you are stressed, angry, or upset.
  • Take regular breaks and spend time on other hobbies outside of gaming.
  • Do not place more bets to chase losses after a losing session.

tb999's Commitment

We are not just a gaming platform — we are a partner in your well-being.

01

Age Verification

Age is verified correctly at the time of registration. Accounts belonging to those under 21 are closed immediately.

02

Transparent Information

Bonus terms and conditions, wagering requirements, and game rules are displayed clearly for every game.

03

Fast Support

Our 24/7 Bengali live chat support team is always here for you, whatever the issue.

04

Secure Technology

SSL encryption and advanced security measures keep your personal and financial information protected.

How to Use Safe Gaming Tools

Set your gaming limits in just a few simple steps.

1

Log In to Your Account

Go to the tb999 login page and enter your username and password to access your account.

2

Open Account Settings

Click the profile icon in the top right corner and select the "Safe Gaming" or "Responsible Gaming" option.

3

Set Your Preferred Limits

Choose one or more tools that suit your needs from deposit limit, time limit, loss limit, or self-exclusion.

4

Confirm

Confirm your chosen limits. Lowering a limit takes effect immediately, but increasing one takes effect after 7 days.

5

Contact Us If You Need Help

If you have any issues, reach out via our 24/7 live chat support or by email — we are always ready to help.

Need Help?

If you feel that gaming is causing problems in your life, please contact us. Our team will help you with complete confidentiality.

24/7 Live Chat — speak to us directly on the site or app
[email protected]
All communication is completely confidential and secure

Remember

Gaming is entertainment — not a guaranteed source of income. Always play within your budget and manage your time. Your well-being is more important than anything else.

Minor Protection

tb999 is firmly committed to keeping minors away from gaming. The 21+ age requirement is strictly enforced.

For Parents

If your child or teenager tries to access this site, please use parental control software on your device. If you have any concerns, contact us — we will close any minor's account immediately.

Identity Verification

Identity verification is mandatory to open an account and make withdrawals at tb999. Age is confirmed using a national ID card or passport. Accounts opened with false information will be permanently closed.

Account Security

Never share your account details with anyone else. Use a strong password and always log out after signing in. This will protect your account from being accessed by minors.

Play Responsibly and Enjoy

tb999 is committed to providing you with a safe and entertaining gaming environment. Enjoy yourself responsibly in any of our sections — cricket betting, slots, or live casino.

Cricket Betting Slot Games Live Casino View FAQ

Responsible Gaming — Common Questions

Find answers to your common questions about responsible gaming below.

Log in to your account and go to "Safe Gaming" settings. There, under the "Deposit Limit" option, you can set a daily, weekly, or monthly limit. Lowering a limit takes effect immediately. If you want to increase a limit, you will need to wait 7 days.

Yes. Before activating self-exclusion, you can withdraw any balance remaining in your account. Once self-exclusion begins, new deposits or gaming will not be possible. If you have any issues, please contact our support team.

A time-out is a temporary break — from 24 hours up to 30 days. Once that period ends, you can automatically play again. Self-exclusion is long-term — starting from 6 months up to permanent. Reactivating an account during self-exclusion is not straightforward and is only possible after strict verification.

Start by having an open conversation with them. If they agree, help them set up self-exclusion or limits. If they do not agree, contact our support team — we will look into the concern and, if necessary, review the account.

We provide tools such as self-exclusion, deposit limits, and time-out. Our 24/7 support team is also ready to help you confidentially. For professional mental health support, we can direct you to appropriate organisations.

The minimum deposit is ৳100 (via bKash, Nagad, Rocket, Upay — all methods). The minimum withdrawal is ৳800. Withdrawals are generally processed within 5 to 30 minutes.

When reality check is enabled, you will receive a message at set intervals (for example, every 30 or 60 minutes). It will show you your session duration, total bets placed, and a summary of your wins and losses. At that point, you can choose to continue gaming or take a break.

For More Information or Help Contact Us

For more information about responsible gaming, visit our FAQ page or speak directly with the support team. We always put your well-being first.

24/7 Bengali live chat support — available directly on the site
Email support: [email protected]
All communication is completely confidential and secure
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